FAQ
Frequently asked questions
The questions travel businesses ask us before they launch — about cost, timing, inventory and support. Not finding yours? Contact us and we will answer it directly.
What does it cost?
Launching your website is free — the booking engine, the admin panel and the growth tools included. A transaction service fee applies to bookings, as set out in your platform contract, and anything extra is an add-on you choose one by one: pay as you go once the free monthly allowance is used up, or a flat monthly, yearly or one-time fee.
How long does it take to launch?
A branded site on your own domain is usually live within a few weeks. Connecting your own supplier agreements can add to that.
Do I need my own supplier contracts?
No. You can launch on the platform's connected content and add your own agreements later, or bring them from day one.
Will my customers know it's a white-label website?
No. The site carries your brand, your domain and your content — the platform is never mentioned to your customers.
Who supports my customers?
You do, with the platform's built-in chat, ticketing and notification tools behind you. We support your team; your team supports the traveller.